Frequently asked questions
What is so unique about your ice cream?
The key to our signature ice cream range is that it is thicker than Italian gelato, but is also heavier and creamier than American ice cream. You could say that Geláre is an improved ‘hybrid’ ice cream combining and also exceeding the best qualities from both countries, unlike any other ice cream around the world. Naturally, the next question is how did we create this hybrid? The simple answer to that question is what we put into the ice cream and the way that we put it in, which guarantees to put a smile on the face of every ice cream lover. Our ice cream flavours are all-natural and free from artificial colours and preservatives.
Do you have any vegan menu items?
Most of our menu items include a vegan option when selected with our sorbet and vegan ice cream range. This excludes our pancakes, waffles and cones.
Do you have any gluten-free menu items?
Yes, we have a range of gluten-free menu items.
Many of our ice cream flavours are gluten-free (other than chocolate chip cookie dough, cookies and cream, honey malt crunch, caramel fudge brownie, salted butterscotch pretzel and peanut butter brownie).
Please note that we cannot guarantee 100% prevention of cross-contamination.
Do you have any dairy-free menu items?
Our sorbets and vegan ice cream range are dairy-free.
Do you have any sugar-free menu items?
Our bacon and eggs breakfast menu item along with our hot teas and coffees are sugar-free.
Do you have egg-free menu items?
Our smoothies, iced drinks, hot drinks (excluding those containing ice cream) are all vegetarian and egg-free. Likewise, our sorbets and vegan ice cream range do not contain egg and are vegetarian. Our milkshakes, thickshakes can also be egg-free when selected with our non-dairy ice cream
Which of your menu items or products contain nuts?
Our Jamaican chocolate, Macadamia Nut, Pralines and Cream, Pistachio and Peanut Butter Cup ice cream flavours contain nuts.
Our Sundaes are served with nuts which can be excluded from your order on request.
Do any of your products contain alcohol?
All of our products and ice cream flavours are alcohol-free.
Does your ice cream have halal certification?
Yes, all of our ice cream flavours are Halal certified.
How can I apply for a job or work experience at your stores?
From time to time there may be job vacancies at our stores. We encourage you to pop into your local Geláre store with your resume anytime to introduce yourself and explore these opportunities further. Similarly, if you are seeking work experience as a part of a training program you are welcome to explore this directly with your local store.