Privacy Policy

Last Updated: Thursday May 2, 2024


Introduction

Geláre (“we,” “us,” or “our”) respects the privacy of our users (“you” or “your”). This Privacy Policy describes the types of information we collect through our loyalty app (the “App”), how we use that information, and your choices regarding your information.


Information We Collect

We collect the following information when you sign up for the App:

  • Full Name
  • Gender
  • Birthday
  • Phone number
  • Email address

We may also collect additional information from you in the future, such as your purchase history and preferences. We will only collect this information with your consent.


How We Use Your Information

We use the information we collect to:

  • Create and manage your loyalty account
  • Send you loyalty program updates and communications
  • Respond to your questions and requests
  • Personalise your experience with the App
  • Improve the App and our services
  • Send you promotional emails (with your consent)
  • Conduct market research (with your consent)


We will never sell or share your personal information with third parties for their marketing purposes without your consent.


Sharing Your Information

We may share your information with third-party service providers who help us operate the App and provide our services. These service providers are contractually obligated to keep your information confidential and secure.

We may also disclose your information if required by law or to protect the rights, property, or safety of ourselves or others.


Data Security

We take reasonable steps to protect your information from unauthorised access, disclosure, alteration, or destruction. However, no internet or electronic storage system is 100% secure.


Your Choices

You have the following choices regarding your information:

  • You can access and update your information in the App settings.
  • You can opt out of receiving promotional emails from us by clicking the unsubscribe link in any email we send you.
  • You can request to delete your account by contacting us at [email protected].


Children’s Privacy

Our App is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13 years of age. If you are a parent or guardian and you believe your child has provided us with personal information, please contact us.


Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on the App.


Contact Us

If you have any questions about this Privacy Policy, please contact us at:

[email protected]

New Gelare App

We’re excited to announce that our loyalty system is going digital and will now be available in our latest Geláre app 📱